Now Hiring - Inside Sales Associate in Hanover Township, PA

GMS Piling Products – Inside Sales Job Description

Established in 2009, GMS Piling Products is a leading steel manufacturer located in Northeastern Pennsylvania, supplying North America with micropiles, drill tooling and steel pipe pilings for the construction industry. Our Hanover Township, PA location is supported by a team of material handlers, band saw operators, plasma cutters, welders, and CNC machinists, all of which help us move pipe and pilings across the United States and Canada.

At GMS Piling Products, our outstanding customer service and speed to outcome differentiates us from the rest, and we are looking for a diligent, passionate, and successful Inside Sales Representative to support us in continuously taking it to the next level.

GMS Piling Products’ Inside Sales Representatives are responsible for day to day support of our Outside Sales Team, as well as working with vendors and suppliers, and providing service and support to our existing customers. This position has the ability to progress to Outside Sales Representative.

Duties/Responsibilities:

• Ability to monitor and maintain multiple orders for multiple customers
• Act as liaison among Outside Sales Team, customers, vendors and suppliers
• Nurture existing customer accounts while tracking sales of steel pipe pile, micropiles, threaded bar, threaded casing, tooling, and all other driven and drilled steel deep foundations materials
• Achieve assigned goals through growth, profitability, and customer satisfaction
• Provide sales support through calls, emails and face to face interaction
• Build strong and successful relationships with vendors and suppliers
• Work effectively with team members to achieve overall business goals
• Understand and resolve customer complaints
• Investigate product and/or quality issues
• Administer support as needed to ensure timely payment receipt of customer balances

Required Skills/Abilities:

• Working knowledge of account management
• Excellent oral and written communication skills with the ability to comprehend direction in both written and verbal form
• Outstanding organizational skills
• Deftness and attention to detail
• Ability to work collaboratively and effectively both independently and in a team-oriented environment
• Proficiency using Microsoft Office and G-Suite tools

Education and Experience:

• High school diploma or equivalent required, secondary education preferred
• Minimum 3 years’ experience within the manufacturing/construction industry preferred

Physical Requirements:

• Work is performed while standing, sitting and/or walking
• Requires the ability to communicate effectively using speech, vision and hearing
• Requires continuous phone and computer use including typing
• Requires the ability to lift, carry, push or pull medium weights, up to 75 pounds
• Requires some activities involving being around moving machinery, exposure to marked changes in temperature and humidity, and exposure to dust, fumes and gases

Travel Requirements:

• Some travel is required, when working with Outside Sales Team

Benefits Include:

• Generous base salary
• Medical, Dental, and Vision Insurance
• Paid Time Off
• Retirement Plan Option with Company Match

Salary Compensation:

Salary will be commensurate with experience

License/Certification:

• Driver's License Required

Job Type: Full-time

Job Type: Full-time

Pay: From $45,000.00 per year

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: One location